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Future Across Government Facilities Management Arrangements (AGFMA)

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AGFMA and its Role

Each year, more than 200,000 individual work orders for maintenance and building works, covering 5,000 sites and more than 30 government agencies, are completed across the state to keep our public buildings safe and properly maintained.

The decision to progress to the Future AGFMA was made by the South Australian Government following a review of the Across Government Facilities Management Arrangements (AGFMA) to address matters raised by, the Ombudsman, SafeWork SA and the South Australian Productivity Commission with links also included in the Relevant Reference Documents page.

The implementation of a new operating model is expected to improve the safety, efficiency and effectiveness of the maintenance of government assets.

Whilst the AGFMA has served South Australia well and will continue to operate, there are a number of opportunities for improvement, including implementing best practice asset management and industry standard works management information and systems.

The coordination of this work is managed via the AGFMA under the lead of the Department for Infrastructure and Transport (the Department), ensuring our schools, hospitals, prisons, police stations and most other government buildings remain fit for purpose.

Future AGFMA

The State Government recently announced that a new, modern, best-of-breed model is to be implemented for facilities management, which will come into effect in late 2021.

The administration and coordination of work under AGFMA is currently split approximately 50/50 between the Department for Infrastructure and Transport’s internal Facilities Services team, and Spotless.

Under the future model, the administration and works coordination role will be entirely met by specialised external Facilities Management Service Providers, who bring the benefits of modern, best-practice systems and processes.

Importantly, in the future model, the fulfilment of maintenance work orders will continue to be performed by South Australian private sector contractors, including the same contractors that deliver trade services across the State today.

Contractors – Trade Services

If you’re a Contractor that currently provides maintenance works or associated project work under the AGFMA (including the Departments – Facilities Services), or are interested in participating in the Future AGFMA more information will be available via the link below.


South Australian Government agencies (departments) will be able to click on the link below to find out more about the Future AGFMA.

Facilities Management Service Providers

Facilities Management Service Providers interested in the Future AGFMA and procurement will be able to find out more information about the Future AGFMA via the link below.


Community members interested in the Future AGFMA will be able to find out more information via the link below.

The Process

The State Government will continue to retain oversight through the contracting process and the operations of the Future AGFMA, and is committed to ensuring local industry, particularly in regional areas, is supported now and into the future.

The Department has recently commenced a competitive market-based procurement process meaning all suitably skilled Facilities Management Service Providers are able to respond.  Local jobs and economic viability remain critical factors in the future model.

In ensuring these objectives are met, the Department has also opened a Registration of Interest through the Industry Capability Network to improve connectivity between contractors and future Facilities Management Service Providers.

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