Other SASP targets that are relevant to the work of the department

Target 4: Tourism Industry

Increase visitor expenditure in South Australia’s total tourism industry to $8 billion and on Kangaroo Island to $180 million by 2020.

The department supported major tourism events such as the Clipsal 500 and Tour Down Under by managing traffic operations to facilitate the efficient movement of event participants and spectators.

The Kangaroo Island Futures Authority (KIFA) continued to support projects to enhance tourism activity on the Island, particularly the ‘open all year’ project to encourage tourism beyond the summer months and a proposal by the Kangaroo Island Council to expand the Kingscote airport for larger aircraft.

KIFA also supported efforts to enhance business development skills among tourism operators and increase the capacity of food and wine producers to engage the tourist market through joint branding and high profile events such as Tasting Australia.

The department’s Office for Recreation and Sport worked with the recreation sector and Trails SA to support the State’s network of more than 2600 km of recreational trails and shape its future development for the benefit of visitors as well as South Australian residents.

Target 6: Aboriginal wellbeing

Improve the overall wellbeing of Aboriginal South Australians.

The department contributed to this target through a number of programs including:

representation on a working group to develop the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands regional procurement strategy
working with the Aboriginal Affairs and Reconciliation area of the Department of State Development to coordinate the provision and maintenance of services and infrastructure on Aboriginal landholding communities
initiatives to improve driver licensing outcomes, encourage the use of child restraints in vehicles and enable an exemption from certain driver licensing requirements in the APY and Maralinga Tjarutja (MT) Lands
contributing to community events such as NAIDOC, Reconciliation Week, the Kardi Munaintya Tram
providing laptops to Year 10 Aboriginal students through the Walpaara Anpa Awards to assist with education and give encouragement to future learning
internal Aboriginal employment through Yurangka Kari cadetships and Aboriginal Clerical Traineeships.

In addition the department supported the wellbeing of Aboriginal South Australians through several projects and programs:

On the Right Track Remote driver licensing program for Aboriginal residents of the APY and MT Lands
APY Lands Main Access Road Upgrade project, which improves road infrastructure in the area and provides employment for local Anangu
airstrip upgrades at Amata, Murpatja, Mimili, Umuwa, Ernabella, Oak Valley, Kingoonya and Marree to improve access to remote areas
a base property cadastre and property addressing for Aboriginal communities that will be visible through state and national public registers
testing and assessment of material containing asbestos in landfill sites in the APY Lands and West Coast, and development of strategies to manage it to mitigate potential exposure and health risks to users and local residents.

The department engaged Aboriginal South Australians in sport and recreation through several Office for Recreation and Sport initiatives:

The Tour de Nunga cycling event, now in its third year, saw 12 young people develop leadership and cycling skills through the Australian Indigenous Leadership Centre and 60 riders take on the 120 km circuit route around Wilpena Pound. The program invited cycling champion Kieran Modra, Uncle Vince Coulthard and Aunty Pauline McKenzie to speak to the riders about leadership and goal setting.
Golf events for Indigenous players were held in Gawler, Port Lincoln and the Murraylands, culminating in the Statewide Indigenous Golf Championships in North Adelaide, which attracted 60 golfers.
Under a partnership between ORS Pathways and the Indigenous Sports Development Office, Indigenous boxer Andrew Saunders joined full-time training at Boxing SA while attending Westminster College. Andrew is the State Champion for his weight division and recently received his Golden Gloves.

Target 13: Work-Life balance

Improve the quality of life of all South Australians through maintenance of a healthy work-life balance.

The department continued to deliver on its commitment to provide a work environment that is stimulating and interesting, safe and responsive to employee needs and responsibilities, and soundly based on departmental and public sector values and standards.

It supports work-life balance among employees through flexible working arrangements, alternative placement opportunities, part-time work opportunities and use of Long Service Leave as a transition to retirement.

The department also:

provides family rooms at two worksites
facilitates employee wellbeing programs, including health assessments
drives a Culture Ignition program to create a positive work environment, and encourage collaboration and high performance.

In addition, the department’s Valuations office is piloting the Flexible Working and Accountability Arrangements Program to help staff improve work/life balance while transitioning to a more mobile workforce model.

Target 21: Greater Safety at work

Achieve a 40% reduction in injury by 2012 and a further 50% reduction by 2022.

The department’s number of new workplace injury claims decreased from the previous year.

Continued measures of focus on greater safety at work include:

providing appropriate personal protective equipment, training and procedures
staff induction prior to visits to construction sites where safety is controlled or maintained by constructors
Management Plans for workplaces in accordance with the Work Health and Safety Regulations 2012.

To ensure staff safety every day, the department gives careful consideration to fatigue management principles and guidelines, particularly for staff in rostered shift work such as rail operations. The department also offers Rail Safety Awareness training to all staff and contractors. Rail Safety Awareness accreditation is compulsory for all contractors and employees who undertake work within the rail corridors.

Further development of the Automatic Train Protection (ATP) system progressed with a view to commissioning it into service on the Seaford and Tonsley Belair lines in the last third quarter of 2015. The system will be progressively integrated into the existing electric railcars and selected 3000 class diesel railcars to enhance the safety of the network by reducing the potential for train-to-train collisions and Signal Passed at Danger (SPAD) incidents. It monitors signal indications on railcars and alerts the driver of the appropriate speed to approach a signal at stop, with the ability to intervene and stop the railcar if the driver does not comply.

Modifications to the Citadis tram master controller and improvements to the door interlocking system were undertaken following an assessment of ergonomic factors related to use by the driver.

In line with requirements to remove all asbestos products from government buildings in the National Strategic Plan for Asbestos Management and Awareness 2014-2018:

5 buildings and 26 sites were made asbestos-free
1 109 government sites were inspected for asbestos; 17 category 1 sites (requiring prompt removal) and 208 category 2 sites (removal at a practicable time) were identified.

The department supported a new website, asbestos.sa.gov.au, to provide information and advice to South Australians concerned about asbestos in their homes and workplaces. The website was jointly developed by SafeWork SA, SA Health, the Environment Protection Authority, the Local Government Association of South Australia, Housing SA and DIT, who each have a role in managing the risks of exposure and providing information.

The department also developed a comprehensive safety system for Land Boundaries targeted at the safety of surveyors in the field.

Target 24: Volunteering

Maintain a high level of formal and informal volunteering in South Australia at 70% participation rate or higher.

The Office for Recreation and Sport (ORS) supports the more than 225 000 volunteers working in the sport and recreation sector by helping volunteer-based organisations improve their organisational capacity and practices through the STARCLUB Club Development Program.

ORS also supports volunteers through its State Coaching and Officiating Centre, which delivers courses to help South Australians attain skills and qualifications to coach or officiate in sport.

The department also:

worked with the volunteer group Friends of the One and All Sailing Ship Inc to support self-funded sailing voyages, community events and youth leadership training programs. The volunteers achieved 60 sail-days during 2014-15.
participated in a in a mentoring program with the Australian Property Institute and the University of South Australia. The program was aimed at developing student professionals looking to progress a career in the property industry and foster links between the public and private sector and education providers.

Target 30: Boards and committees

Increase the number of women on all State Government boards and committees to 50% on average by 2014, and maintain thereafter by ensuring that 50% of women are appointed, on average, each quarter.

At 30 June 2015 the department was responsible for the administration of 16 boards and committees. Of a total 122 members, 46 per cent were women, a percentage increase of seven per cent on the previous year.

Target 31: Chairs of boards and committees

Increase the number of women chairing State Government boards and committees to 50% by 2014.

Of the 16 boards and committees administered by the department at 30 June 2015, 60 per cent were chaired by women, a percentage increase of 36 per cent on the previous year.

Target 32: Customer and client satisfaction with government services

Increase the satisfaction of South Australians with government services by 10% by 2014, maintaining or exceeding that level of satisfaction thereafter.

In response to the Ombudsman of South Australia’s audit of State Government agencies’ complaint handling policies and procedures, the department developed a Complaint Management Policy and implemented a Complaint Management Framework. The department is developing a system to enable consistent capture and reporting of public complaint information.

The department provides opportunities for customer feedback about passenger transport services through the Adelaide Metro website, Adelaide Metro Infoline and InfoCentres, as well via social media channels, Facebook and Twitter. These complaints represented approximately 0.02 per cent of total public transport patronage (initial boardings and transfers) in 2014-15.

The department also receives complaints regarding taxis and small passenger vehicles. Taxi complaints represented less than 0.01 per cent of the estimated eight million journeys provided in 2014–15.

The department provides a 24 hour communication hub to report on road and traffic conditions and receive information from customers.

During 2014-15, whilst rolling out SAILIS, the department received less than one objection for every 300 valuations, which indicates good valuation practices, customer service and client satisfaction.

Target 40: Food Industry

Grow the contribution made by the South Australian food industry to $20 billion by 2020.

The department supports the protection of food production though planning policies in the South Australian Planning Strategy to concentrate population growth and development in existing urban areas and reduce Adelaide’s spread into surrounding agricultural and natural areas.

The Kangaroo Island Futures Authority Board funded a project to identify the skills and business development needs of local food and wine producers. The result will be an audit with recommendations for consideration by the Kangaroo Island Brand and Industry Alliance and the Kangaroo Island Food and Wine Association.

The department provided valuation information to PIRSA to provide information to international markets to foster and promote primary production investment in South Australia.

A Modern Transport System for Agriculture–A New Partnership Approach, a report produced in collaboration with Primary Producers SA and PIRSA and the department, identifies priorities for regulatory reform and ‘last mile’ investments to improve the performance of the regional road network to meet industry needs to reduce red tape and costs for farmers and agribusinesses.

Target 44: Aboriginal lands – Native title

Resolve 80% of native title claims by 2020.

The department:

facilitated Historic Land Tenure searching to assist the Attorney General’s Department in the determination of Native Title.
supported completion of the Good Order Audit of all Aboriginal Land Trust land holdings.

Target 50: People with disability

Increase by 10% the number of people with a disability employed in South Australia by 2020.

At 30 June 2015 the department had 48 employees who declared that they had a disability which represents 1.5 per cent of the workforce.

The department is committed to achieving a diverse, discrimination-free workplace and provides staff with information about working with people with a disability, as well as workplace modifications and other support.

The Attracting the People We Need strategy provides opportunities through recruitment processes and calls for all vacancies up to and including the ASO4 level to be posted on the Disability Employment Register.

The department is currently collaborating in a Change @ SA program which provides a platform for partnerships with organisations that assist people with a disability to live and work in the community. The department currently employs six staff through this initiative.

Target 52: Women

Have women comprising half of the public sector employees in the executive levels (including Chief Executives) by 2014 and maintain thereafter.

At 30 June 2015 the department had 13 female executives, which represents
28.8 per cent of its executive cohort.

In addition, the department’s Office for Recreation and Sport endeavoured to increase women’s overall board representation via two initiatives:

the Gender Diversity Project to encourage state sporting organisations to increase the diversity of their boards, workforce and volunteers
a Women on Boards networking event that introduced more than 50 professional women seeking Board appointments to representatives of
37 leading state sport and recreation organisations.

Target 53: Aboriginal employees

Increase the participation of Aboriginal people in the South Australian public sector, spread across all classifications and agencies, to 2% by 2014 and maintain or better those levels through to 2020.

At 30 June 2015 there were 82 Aboriginal employees, which represents 2.6 per cent of the workforce.

Through the Walpaara Anpa Awards the department creates a pathway to future learning and employment, and during 2014-15 provided 16 internal Aboriginal employment opportunities; one Yurangka Kari cadetship; ten Aboriginal Clerical Traineeships; four Aboriginal Plant Operator Traineeships; and one graduate.

Target 59: Greenhouse gas emissions reduction:

Achieve the Kyoto target by limiting the state's greenhouse gas emissions to 108% of 1990 levels during 2008-2012, as a first step towards reducing emissions by 60% (to 40% of 1990 levels) by 2050.

The department continued to deliver the TravelSMART program to households in targeted communities.

Hydraulic start technology on three ferries allows the diesel engines to automatically shut down when the ferry is docked and to restart hydraulically when required. This has achieved an estimated fuel saving of 31 750L per year and a CO2 emission reduction of up to 86 tonnes per year.

The department has two hybrid cars and one all-electric car in its vehicle fleet for staff use, and encourages alternative travel modes such as bicycles, car pooling and public transport for work-related travel.

Significant investment in the public transport network to increase patronage in Metropolitan Adelaide and reduce greenhouse gas emissions associated with private car use.

In response to a KPMG review into the impact of increasing utility costs on sport and recreation organisations, the department’s Office for Recreation and Sport led several initiatives:

Sustainable Clubs (part of the STARCLUB Club Development Program) to help organisations that are responsible for maintaining sports grounds to plan for more efficient energy and water use
Greening Your Club resources to equip organisations with knowledge and tools to reduce their environmental impact and utility use
A fact sheet explaining eligibility requirements under the Recreation Grounds Rates and Taxes Exemption Act 1981.

The department is working with the Department of Environment, Water and Natural Resources and the City of Adelaide to explore opportunities under the Carbon Neutral Adelaide initiative. This initiative was announced by the Governor of South Australia in his speech outlining the government’s agenda for South Australia, delivered to State Parliament on 10 February 2015.

Target 60: Energy efficiency – dwellings

Improve the energy efficiency of dwellings by 15% by 2020.

Target 61: Energy efficiency – government buildings

Improve the energy efficiency of government buildings by 30% by 2020.

Working toward both energy efficiency Targets, dwellings and government buildings, the department’s building construction procurement processes include a broad range of environmental measures. The annual programs related to the owned building asset portfolio are committed to lighting, air-conditioning and mechanical plant upgrades to achieve energy performance.

Building improvements included:

installation of energy efficient air conditioning plant at Crystal Brook, the Motor Vehicle Depot at Regency Park and the Holden Hill Police Station
T5 lighting upgrades at 136 North Terrace (Roma Mitchell House), Holden Hill Police Station and 5 Whitehead Street, Whyalla

Peak energy demand levels were revised for 65 Conyngham Street, Glenside and Netley, resulting in substantial electricity cost savings.

The Government Employee Residential Program procured 18 modern, 6-star energy rated dwellings as part of the housing renewal program and acquired, under long-term leases, three 6-star energy rated properties in Port Lincoln. These properties include energy-efficient solar panels, fixtures and fittings, northerly orientation of living areas, and verandahs for shading. Twenty older, less energy-efficient houses were sold.