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Official social media accounts owned by the department
The Department for Infrastructure and Transport uses a number of social media services as part of its communications activities, including Facebook, Twitter, Instagram, LinkedIn and YouTube.
In addition, South Australian public sector staff must also abide by the whole-of-government guidelines for the use of social media and the Code of Ethics for the South Australian Public Sector.
Our pages are here to provide information to the community about a range of our department's activities.
While we endeavour to always provide accurate content, on occasion information we post on our social media pages may be incorrect or may change.
Any promotions or competitions posted on our social media pages are in no way sponsored, endorsed or administered by, or associated with, the social media platform.
We encourage discussions, questions and feedback to be posted on our social media pages. While we respect everyone’s right to their own opinions and thoughts, we ask that you always be respectful towards other users.
Non-acceptable use and content moderation
Content posted publicly to our social media pages may be hidden or removed if it is deemed to be harassment, bullying, abusive, threatening, graphic in nature, offensive, overtly sexual, nudity, racist, contains profanities, explicit, discriminatory, defamatory, intentionally misleading, fraudulent, trolling, infringing intellectual property rights, advertisement or spam, or containing personal information, or otherwise inappropriate.
Content posted privately (e.g. a direct message) to our social media pages that we deem harassment, bullying, abusive, threatening, graphic in nature, offensive, overtly sexual, nudity, racist, contains profanities, explicit, discriminatory, defamatory, intentionally misleading, fraudulent, trolling, infringing intellectual property rights, advertisement or spam, or otherwise inappropriate may not be responded to.
Monitoring and response
Our social media pages are monitored regularly during business hours. We read all comments and do our best to respond to questions and feedback sent to us via our social media pages. Due to the large volume of comments we receive, we may not be able to get back to you quickly.
Where common topics and requests exist, our department may issue a general notification instead of responding to several individual comments.
Do not report crime or issues requiring urgent assistance via our social media accounts. We recommend contacting 000 for urgent assistance and to report a serious crime in progress, or the Police Assistance Line on 131 444 for non-urgent assistance.
Please do not provide personal information in public comments or posts on our social media pages. If you do this, we will endeavour to hide the comment or post. However, your information may still be visible to other users for a period of time.
Disclaimer and limitation of liability
Please note that no legal advice is provided via our social media pages. For free legal advice, consider contacting the Legal Services Commission.
Being followed or re-tweeted by the department does not imply endorsement of any kind.
Any views expressed on our social media account(s) by anyone other than our department are not the views of our department, nor are they endorsed or otherwise supported by our department. The Government of South Australia disclaims all liability for any such views, comments, advertising or other non-departmental content posted onto this site.