Skip to main content

DPTI Matters - 27 March 2020

CONNECT - Message from the Chief Executive

A word from the Chief Executive

To check the latest advice to DPTI staff on COVID-19, visit the Outbreak Response Information page

If you have any comments, suggestions, questions or concerns, please email them to

Across Government Services

Our Facilities Services team were recently involved in the delivery of the COVID-19 clinic at the Lyell McEwin Hospital.

Elsewhere in Across Government Services, the Building Projects team are working on other key COVID-19 projects including the re-activation of previously decommissioned wards at the Repat Health Precinct to provide 100 low acuity beds.

Cleaning is also a strong focus for Across Government Services, via the Across Government Facilities Management Arrangements and the Property directorate, where we are coordinating cleaning at some sites where there has been a confirmed COVID-19 case. Unley High School was such a site, where the DPTI Facilities Services team arranged a specialist cleaning contractor to clean the school so it could be reopened to students.

Planning Department

The staff in our Planning area have been involved in helping to change rules that restricted the hours in which supermarket and grocery stores can receive deliveries.

There is considerable effort involved in a change such as this and the staff have done a great job to deliver a rapid response.

The changes in regulations, which will apply until 30 September 2020, will ensure supermarkets and grocery stores can more efficiently keep up the steady supply of products to their customers.

Service SA

Service SA is responding to changing landscape during the COVID-19 outbreak by easing the burden on busy doctors and creating more ways for people to complete transactions without having to physically attend service centres.

The need to see a medical practitioner to complete a Certificate of Fitness to hold a driver’s licence has been temporarily suspended and services that can now be completed online include re-obtaining a driver’s licence after a cancellation, transferring registrations and registration cancellations.

Some fees are also being waived where being placed in isolation could affect customers’ ability to meet requirements.

Planning and Land Use

The staff at Planning and Land Use Services have responsibility for ensuring the accuracy of address data which feeds into the national address file.

This has important implications for issues such as mail delivery and navigation systems but becomes even more critical when you consider the reliance emergency services have on such data and the collation of information to help accurately identify geographical clusters in the event of disease outbreaks such as COVID-19.

The work is always ongoing and consistently offers vital information for the good of the community.

Public transport

Incredible effort has gone into keeping public transport running. Public transport is what is keeping essential services connected to their workplaces and communities connected to essential services.

We have seen significant patronage falls, but have been able to maintain full services. That doesn’t happen without the dedication and efforts of many involved.

We have increased sanitising across all modes and we’ve introduced turnaround cleans between services. Drivers have been issued personal kits and we are asking our customers to play their part.

Decals are rolling out across the fleet, reminding people they shouldn’t board public transport if they’re unwell and to practice social distancing, separating themselves from other passengers as much as possible.

There are also regular reminders about the need to practice good hygiene.  We are increasing our compliance presence to ensure our passengers are doing the right thing and the environment is as safe as it can be for all.

It’s likely we will need to introduce further measures as the nation’s response to COVID-19 intensifies and I thank all our public transport employees for their efforts.