Point-to-point passenger transport

We oversee the regulations for point-to-point services in South Australia.

Point-to-point transport can be provided by:

Services must:

be provided in a vehicle with 12 seats or fewer (including the driver)
take customers on the route they choose, at the time that suits them, for a fare.

Passenger Transport Act
The industry is regulated by the Passenger Transport Act. We are introducing changes that will transition the taxi industry into a modern and fit-for-purpose sector for operators, drivers and passengers.
Metropolitan taxi licence cancellation payments
From 8 December 2025, we will issue payments to cancel existing metropolitan taxi licences and begin transitioning existing taxi licences to annual taxi licences. Learn more on SA.GOV.AU.
Driver and operator accreditation
Drivers and operators must be accredited and follow rules for the safety of passengers and the community. Learn more on SA.GOV.AU.
Access Taxi services
Access Taxis cater for passengers who use a wheelchair, scooter or large (ride-on) mobility aide.
Taxi fares and charges
Fees and fares vary depending on the service and the time of travel. Learn more on SA.GOV.AU.
Vehicle safety standards
All vehicles used for point-to-point passenger transport services must meet safety standards. Learn more on SA.GOV.AU.
Booking services
Point-to-point services must be booked through a centralised booking service or booking office attached to a chauffeur service. Booking services are accredited to ensure high-quality customer service and safety standards. Learn more on SA.GOV.AU.
Contact us
Find out who to ask questions about passenger transport services in South Australia, or if you want to give feedback or make a complaint.

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